The mortgage brokerage market is huge, complicated and fiercely competitive. From relatively modest beginnings, The Money Centre has now firmly established itself in this demanding marketplace. Mark Alexander and Michael Woodfine founded the company in 1990, with Clive Mason becoming a partner four years later. To begin with, growth was cautious and carefully planned. In fact, the first member of staff wasn't taken on until 1998. This attitude paid off, and now The Money Centre employs more than 200 people.
After a decade of successful trading, the original partnership prepared for stock market flotation. The company was duly incorporated as The Money Centre (UK) PLC, to give it its full title, in May 2003. The secret of its success is simple, and resides in two phrases that are often spoken but rarely practised: customer service and quality control. The Money Centre retains its clients because of the quality of service it provides. In fact, existing clients and client referrals form 80 per cent of the business, demonstrating how well the company's dedication to first-class customer service works. Our lenders regard the quality of The Money Centre's systems and procedures as an industry benchmark.
Today we are one of the largest buy-to-let mortgage brokerages in the UK ; providing more than 8000 online quotes each month or over £100 million worth of new applications. Much of our business is generated from website enquiries and we feature on over 200 leading financial and property sites. The website receives over 90,000 visits a month and our product database, which is updated daily, offers clients tailor-made illustrations of costs and returns.
To ensure high service standards are maintained in this market, which currently remains unregulated, The Money Centre is a member of The National Association of Commercial Finance Brokers (NACFB), an organisation of which the Directors are founding members, providing a Code of Practice registered with the Office of Fair Trading. The company ensures the mortgage process runs smoothly and efficiently and aims to do all it can to support clients with buy-to-let investments.
