Buy to Let Mortgage Lender

The Money Centre - Privacy Policy

The following statement discloses consumer privacy practices for the websites www.themoneycentre.co.uk, www.themoneycentre.net and services portals associated with the online services offered to licensed users by The Money Centre (UK) Plc. The Money Centre may update its policy from time to time without notice, so please check back periodically.

Recommended Suppliers

Through links on The Money Centre website and user services portals, you may interact with a number of Recommended Suppliers with whom The Money Centre has a relationship to provide information and/or commercial email services to its customers and end users. In general, personal information provided to The Money Centre will be protected by such partners by requirements at least as strict as The Money Centre's own privacy policies. However, The Money Centre is not responsible for the privacy practices of our Recommended Suppliers. As you visit their Websites and /or use their services, we encourage you to read their privacy statements, as they may differ from ours in some particulars.

Personal Information

The Money Centre operates buy-to-let mortgage broker services via The Money Centre website for individuals and organisations. The Money Centre understands its customers' need to protect personal information. In providing The Money Centre and The Money Centre's Recommended Suppliers to you, personal information may be gathered, tracked or used, to provide you with services and to suggest ways in which you can enhance the use of The Money Centre's services.

In most cases, you will be asked to provide personal and property information for each service as appropriate for The Money Centre to provide the service in a secure environment to you. This may include name, address, business, email, telephone, facsimile or other information necessary to provide effective services and support to you.

Requested Information

We request and use personal and customer information when you request an illustration or contact from The Money Centre, correspond with us or engage in other activities on our websites. For example, if you request to book in to a workshop online or via telephone, we will ask you for information necessary to authenticate you as a potential customer or existing client.

How We Use the Information We Gather and Track

We use personal and account information in the following ways:

  • To provide you with information about The Money Centre websites, newsletters, informative emails, market information, invitations to useful events, rate emails, and research on future product ideas or improvements;
  • To assist us in ensuring your contact details are correct for contacting you;
  • To provide you access to recommended suppliers services and information that you have requested;
  • To assist us in creating better products and services to meet your future needs;
  • To provide you with access to services or otherwise engage in activities.

The Money Centre will never pass your contact details on to any other company except where disclosure is made at your request. They will be retained on a Money Centre database for which only The Money Centre have access to.

Legal Disclosures

Please be advised that in certain instances, it may be necessary for The Money Centre to disclose your personal information to government officials or otherwise as required by our legal obligations. This could include a court proceeding that requires us to disclose such information. Limiting the Use of Personal Information

The Money Centre provides a number of ways for you to opt out of receiving additional information from us. We may offer you these choices at the time you give us your information.

If you would like to change your contact details or preferences, you may contact your dedicated consultant or The Money Centre directly on 01603 428500.

Security and Quality of Personal Information

We have undertaken appropriate security measures to protect your personal information, including technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration or destruction.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that The Money Centre does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.

Cookies and web site traffic

The Money Centre may use cookies from time to time. A cookie is a small amount of data stored on the hard drive of the individual's computer that allows us to identify the individual with his or her corresponding data that resides in our databases. You may read more about cookies at http://www.cookiecentral.com. The Money Centre may use cookies to personalise your experience on our online services or portal pages, or to track end user usage of Money Centre services for customers. If you do not want The Money Centre to use cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at The Money Centre websites.

The Money Centre may also use cookies, originating IP addresses, time of visit, etc. to track your visit to our web sites; however such basic Internet traffic statistics will not be tied with other personal information held by The Money Centre.

Email Policy

The Money Centre PLC employs a very stringent anti-spam policy. We do not perform any unsolicited emailing of any kind.

The Money Centre PLC sends emails only to individuals who have confirmed their email address and agreed to receive future email communications from us.

You can choose remove your email address from future email communications from The Money Centre PLC by contacting The Money Centre PLC marketing department at 01603 428500 with your name and address details or replying to our marketing email with the word REMOVE in the subject line.

Affiliate and third party relations

The Money Centre will never pass your contact details on to any other company except where disclosure is made at your request. If you feel you may have been sent mail in error, please unsubscribe using either of the methods above. If you feel you have been the victim of an abusive spammer, or an emailer that has contacted you by inappropriately used email inconsistent with The Money Centre PLC's anti-spam policy, please forward a note explaining your situation and the offending email as an attachment to marketing@themoneycentre.net.

Other Privacy Management Practices

Please remember that information you submit in a discussion group, blog or other forum will be deemed published, public information and is therefore no longer confidential. The communication of personal and property information in such venues means that that information can be collected and used by others and you should assess that risk before doing so. This includes your disclosure of information concerning your account profile, personal data, or other data obtained by use of The Money Centre websites.

Policy Changes

The Money Centre may update its policy from time to time without notice, so please check back periodically.

Contact Information

If you have any questions or comments, or if you would like to change your communication preferences, please contact us.

Marketing Department
The Money Centre
Iceni Court
Norwich
Norfolk
NR6 6BB

enquiries@themoneycentre.net
marketing@themoneycentre.net

Main phone: 01603 428500
Marketing: 01603 489125

This Privacy Policy is current as of 22 nd of August 2007.

 

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